Response App UI/UX

Undisclosed Client

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  • As part of the Out of Box Experience (OOBE), key aspects of functionality covered in swipeable demo screens

    As part of the Out of Box Experience (OOBE), key aspects of functionality covered in swipeable demo screens

  • After the demo, user is instructed to input credentials supplied with the terms by their Administrator, via email

    After the demo, user is instructed to input credentials supplied with the terms by their Administrator, via email

  • An Inspiron Agent has logged in, and can track ALL or MY case files generated against any company product

    An Inspiron Agent has logged in, and can track ALL or MY case files generated against any company product

  • From the more menu trigger at top right, the Agent can see all case levels and easily toggle them on or off

    From the more menu trigger at top right, the Agent can see all case levels and easily toggle them on or off

  • The Agent can additionally filter by Case or Company, and maintain filtering when toggling ALL or MY cases

    The Agent can additionally filter by Case or Company, and maintain filtering when toggling ALL or MY cases

  • All Inspiron Agents can review any case and chat log, while Supervisors (in this screen) can CALL Agents directly

    All Inspiron Agents can review any case and chat log, while Supervisors (in this screen) can CALL Agents directly

  • While reviewing chat logs, both assigned Agent and a Supervisor may ADD to the chat, as the assigned Agent

    While reviewing chat logs, both assigned Agent and a Supervisor may ADD to the chat, as the assigned Agent

  • For the Agent on the go, Inspiron offers easily categorized training videos on all of their latest apps

    For the Agent on the go, Inspiron offers easily categorized training videos on all of their latest apps

  • Once an app is selected under training, a brief overview of each video session is provided before viewing

    Once an app is selected under training, a brief overview of each video session is provided before viewing

  • Vimeo demo video (sound coming soon). Click VIMEO LINK to go see the HD version!